Data Center Cluster Supervisor

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Job Description Data Center Operations Cluster Supervisor Location: Blanchardstown, Dublin – On-site Salary: €17.91/hour + €20 Night Allowance + €3.44/hour Sunday Allowance (Estimated annual base earnings: €40,000+) Contract Type: Permanent, Full-time – 39 hours per week About the Role: Bidvest Noonan is seeking an experienced Data Center Operations Cluster Supervisor to lead technical asset protection, compliance monitoring, and incident response workflows across a hyperscale data centre campus in Dublin. This is a key operational leadership role within a mission-critical, high-availability, and highly regulated technical environment. The successful candidate will supervise control room operations, maintain strict client infrastructure standards, coordinate technology-driven incident management, and ensure operational excellence across multiple campus facilities. Key Responsibilities: • Cluster Operations Management: Lead and supervise daily operational resilience workflows across multiple data center buildings. • Control Room Oversight: Manage and support Dedicated Control Room Operators and Technical Operations Specialists to ensure continuous campus monitoring. • Technical System Auditing: Direct the day-to-day administration and integrity of automated biometric access networks, campus CCTV telemetry, and localized alarm systems. • Compliance Management: Ensure strict adherence to site procedures, client operational standards, international data compliance regulations, and restricted area controls. • Incident Response Leadership: Lead technical incident triage, immediate threat containment, system vulnerability logging, and emergency protocol coordination. • Data Analytics & Reporting: Monitor operational trends, identify technical risks, formulate risk reduction steps, and prepare incident logs and KPI updates for senior management. Essential Requirements: • Minimum 1 year of supervisory experience in a Data Centre, Network Operations Center (NOC), Security Operations Center (SOC), Control Room, or high-security tech environment. • Strong operational knowledge of enterprise access control architectures, enterprise CCTV matrices, incident management platforms, and emergency response procedures. • Proven ability to lead, coach, and develop operational teams in a fast-paced, mission-critical environment. • Excellent communication, technical report-writing, investigation, and analytical problem-solving skills. Desirable Requirements: • Direct experience working on-site within a hyperscale data center or multi-tenant cloud facility. • Experience with corporate compliance tracking, physical infrastructure audits, and risk assessments. • Recognized certifications in Incident Command Systems, First Aid Response, or Fire Safety. • Experience analyzing data logs and technical operational metrics.