Computer Service Engineer

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Job Title: Computer Service Engineer Employer: PC House Limited Location: 12A Frederick Street North, Dublin 1 Annual Salary: €36,605 Hours: 39h per week JOB PURPOSE: To diagnose, repair and maintain laptops, desktop computers and related equipment from different manufacturers, while providing technical assistance to customers. MAIN DUTIES: • Receive customers and obtain information about equipment faults. • Inspect and diagnose problems with laptops, desktops and computer components. • Diagnose and repair motherboards and electronic circuits at component level. • Use oscilloscopes, multimeters, microscopes and other testing equipment. • Analyse circuit diagrams, electrical signals, charging systems and power-management circuits. • Repair or replace faulty components, including screens, batteries, keyboards, connectors, storage devices and memory. • Perform soldering and motherboard rework. • Carry out electrical and load tests and confirm that equipment is working correctly after repair. • Review datasheets and select compatible replacement components. • Install or update BIOS, firmware, operating systems and drivers when required. • Build, configure and upgrade desktop computers. • Identify the causes of recurring faults and develop practical repair and testing procedures. • Explain diagnostic results, repair options and recommended upgrades to customers. • Maintain accurate records of diagnostics, repairs, components and test results. • Train and assist other technicians with advanced repairs and diagnostics. QUALIFICATIONS AND EXPERIENCE: • Degree in Computer Engineering, Electronics Engineering or a related area. • At least three years’ relevant experience in computer hardware or electronic repairs. • Experience with motherboard and component-level diagnostics. • Ability to use electronic testing and soldering equipment. • Knowledge of computer hardware, operating systems, BIOS and firmware. • Good technical, problem-solving, communication and customer-service skills.