Claims Advisor/Handler

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Join OUTsurance DAC Ireland – We are Hiring a Claim Advisor Are you an experienced motor or home claims handler looking for your next opportunity? If you take pride in delivering fair outcomes and a great customer experience, this could be the role for you. At OUTsurance Ireland, we’re building a claims team that sets the standard for excellence in the Irish insurance market. We’re focused on doing things the right way — through efficient processes, strong technical decision-making, and a customer-first mindset. What’s the role? We are looking for a Claim Advisor to manage Motor and Home Property claims from start to finish. You’ll take ownership of your claims portfolio, using your judgment and technical knowledge to ensure fair, timely outcomes for our customers. This is a full-time, on-site role based in our offices in Cherrywood, Dublin. Key responsibilities: Manage claims from first notification through to settlement Apply technical knowledge and sound judgment to make fair decisions Work with internal teams and external experts to progress claims efficiently Support the resolution of escalated or complex cases Identify potential fraud and take appropriate action Deliver excellent customer service throughout the claims journey Working hours 37.5 per week What we are looking for: Experience within insurance Working towards the APA qualification in line with MCC requirements Strong communication and negotiation skills A detail-oriented, organised approach to managing tasks A team player who takes ownership and responsibility A focus on doing what’s right for the customer and the business Why OUTsurance? We’re part of a leading international insurance group and growing fast in Ireland. You’ll be joining a supportive, collaborative team where your experience and input will be valued from day one. This is a great opportunity to grow your claims career in a business that’s genuinely focused on quality and continuous improvement. Salary €35700 Enhanced Annual leave Pension A range of benefits. Ready to apply? Send us your CV or message us for more details — we would love to hear from you