Field Service Technician

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
- Job Title: Service Technician 24/7 Shift Roster Days/Nights - Job Summary: The Service Technician is responsible for installing, maintaining, diagnosing, and repairing equipment and systems at customer sites or in-house. The role requires strong technical skills, problem-solving ability, and a customer-focused approach to ensure equipment operates safely, efficiently, and in compliance with company and regulatory standards. - Key Responsibilities: Install, commission, service, and repair equipment according to specifications and safety standards Diagnose faults and perform corrective maintenance in a timely manner Carry out routine preventative maintenance and inspections Respond to service calls and breakdowns on-site or remotely Test equipment after repair to ensure proper operation Complete service reports, maintenance logs, and documentation accurately Communicate clearly with customers regarding issues, solutions, and preventative measures Maintain tools, test equipment, and service vehicles in good working order Adhere to health, safety, and environmental regulations at all times Liaise with technical support, parts, and engineering teams as required Help train new employees as required - Qualifications & Experience: Technical diploma, trade certificate, or equivalent qualification Relevant industry experience as a Service Technician or similar role Valid driver’s license (where field service is required) Certifications or licenses relevant to the industry (preferred) Eligibility to work in Republic of Ireland - Skills & Competencies: Strong mechanical, electrical, or electronic troubleshooting skills Ability to read and interpret technical manuals, drawings, and schematics Good problem-solving and analytical skills Strong communication and customer service skills Ability to work independently and manage time effectively Basic computer literacy (service software, email, reporting tools) - Working Conditions: Based at Intel Ireland, Co Kildare May require travel, or on-call availability Exposure to machinery, tools, and varying environmental conditions - Performance Measures: First-time fix rate Green to Green Response and resolution times Quality of service documentation Customer satisfaction and feedback Compliance with safety and quality standards - Job Type: Full-time - Pay: From €52,000.00 per year - Benefits: Company pension Private medical insurance - Work Location: In person